Industry Partners

Welcome to our Industry Partners!

This section is dedicated to our partners in Delaware's tourism industry. We hope you'll find this section useful and that you'll check back often for new and updated information. Please select from any of the topics below to find out about what's going on in tourism in Delaware.

Destination Delaware

As your tourism partner, the Delaware Economic Development Office has worked with a professional trainer to develop and offer Destination Delaware, a unique, customized Delaware customer relations training course for our tourism industry. Destination Delaware goes beyond traditional customer service training with specific training for tourism and hospitality professionals in Delaware that includes training about Delaware and its many attractions and amenities. With Destination Delaware training, your staff will be able to answer questions about the area and point guests in the right direction. Their increased knowledge of our state will even help them up-sell and cross-market, making the industry even stronger. Click here to learn more about Destination Delaware. If you are interested in viewing the class schedules, registering as a participant or if you want to host a class, you can download the appropriate form by clicking on the links below. As a host, organizations have the opportunity to see and experience your facility firsthand. The course fee for Level I, "It's Good Being First" training, is just $60 per participant. For more information, contact Debra Hopkins, Workforce Development Representative, at (302) 739-4271.

Participant Registration Form Level I
Participant Registration Form Level II
Host Registration Form
Class Schedule
Certified Trainer List

Annual Report

What have we done together lately? It turns out that in working together, we've accomplished a lot. Read the annual report of the Delaware Tourism Office to find out more.

Electronic Submissions

Did you know that you can submit your getaway packages for the DTO Web site, your news for our travel writer newsletter and your items for the "What's New" section of the Web site electronically? You can also print the Package Agreement Form online by clicking here. In the future, we plan to have all of our application and registration forms available for electronic submission.

Five-Year Strategic Plan

Did you know that Delaware was the first state to create a strategy for growth and improvement for an entire state's tourism industry? Read the Five Year Strategic Plan to understand where we are headed as an industry. As promised, the plan is a living document that is reviewed and adjusted. Read the annual assessments to learn how we're progressing toward our goals.

Research

Accurate and timely data is important to our decision-making process. Profiles of our visitors’ origin, activities, trip duration and other interesting data are available for the state and each county.

Marketing Plan

Do you know when and where DTO plans to market to the individual leisure visitor and group tour organizations? Our current marketing plan is available so your organization can find opportunities to leverage DTO's efforts.

Image Campaign

In November 2001, we launched our new brand, "It's good being first." It's a simple statement that has become the platform to deliver Delaware's message of putting people first. Join the growing list of partners that have incorporated the brand into their marketing efforts by requesting a Brand Communications Kit. The current placement schedule and ads can be viewed.

Small Business Help

The U.S. Small Business Administration and Small Business Development Centers are dedicated to helping small businesses succeed. Links to their Web sites provide information about the programs they offer.

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